FAQ's

Shopping Information
How much is shipping, and how long will it take?
Shipping charges vary based on your location and the size of your order. Typically, domestic orders take 5-7 business days to arrive, while international deliveries may take up to 10-15 business days. Free shipping may be available for orders above a certain amount.
Once your order is confirmed, it is usually processed within 1-2 business days. After dispatch, delivery times depend on your location: Domestic Deliveries: 5-7 business days. International Deliveries: 10-15 business days. Tracking details will be shared via email or SMS after dispatch.
We accept returns within 7-14 days of delivery, provided the item is unused, in its original packaging, and with all tags intact. Please contact our customer service team to initiate the return process. Note that certain custom items may not be eligible for return.
Yes, you can cancel your order within 24 hours of placing it. After 24 hours, if the order has been processed or shipped, cancellation may not be possible. Contact our support team promptly for assistance.
Payment Information
We accept various secure payment options, including: Credit/Debit Cards (Visa, Mastercard, etc.) UPI and Net Banking Digital Wallets (e.g., Paytm, Google Pay, PhonePe) International Payment Gateways for overseas customers
Yes, absolutely! Our website uses advanced encryption and secure SSL protocols to protect your personal and payment information, ensuring a safe and reliable checkout experience.
No hidden fees! The total you see at checkout includes all applicable taxes, shipping fees, and product costs. Any discounts will be applied before final payment.
After successfully placing your order, you will receive a confirmation email with payment and order details. You can track your order status anytime by logging into your account.
Order Returns
If you wish to return a product, you can initiate a return request through our website. Please note that customers are responsible for return shipping charges unless the product was damaged or defective upon arrival.
In most cases, return shipping fees are to be covered by the customer. However, for damaged, defective, or incorrectly shipped items, we will provide a prepaid return label.
Custom-made or personalized orders are non-returnable and non-refundable unless there is a manufacturing defect or error on our part. Please double-check all customization details before placing your order.
Once we receive your returned item, it may take 7-10 business days to process the refund or exchange. You will be notified via email once the return has been completed.
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